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Welcome to the mumms blog! Check in with us here to get the latest hospice, palliative care and mumms Software news. If you have any questions, suggestions or would like to write a guest article, email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Don’t forget, you can sign up for our quarterly hospice and palliative care news and updates here


Avoiding hospice regulatory deficiencies

Hospice News published an article detailing findings from the U.S.Department of Health and Human Services.

"...more than 87% of the 4,563 hospices operating in the United States between 2012 and 2016 had at least one instance of noncompliance with quality, administrative and safety standards set by the U.S. Centers for Medicare & Medicaid Services (CMS)."

"Nearly 60% of hospices surveyed during those years had a strike against them related to care planning."

These statistics are striking, and we all must do better to maintain compliance. The article details policy and training steps taken by hospices to better implement policy, but a good EMR should lift some of the burden with design that's clear, built-in tools and processes to promote good care planning, and the transparency and communication necessary for care providers to work efficiently as a team.

Hummingbird was designed with these in mind.


mumms Software’s Hummingbird Care Plans can be easily individualized. The interdisciplinary team is able to develop a patient and family plan of care that is individualized to them as part of their initial comprehensive assessment


Hummingbird makes it easy for this plan by including measurable goals, care and treatment to meet those goals, and to see the updates.


Hummingbird makes it easy to quantify a patient's individual goals for symptom management by using the ESAS system in assessments and patient's stated goals in the care plans.


Hummingbird makes auditing easier with everything in one place, based on criteria you determine that you want to view, so you can then take corrective action.

HHS Releases Primer for the Medicare Appeals Process

HHS has put together a primer on navigating the complex Medicare Appeals process. According to NHPCO, The Medicare Office of Medicare Hearings and Appeals reports a backlog of more than 880,000 appeals at the end of FY2015. HHS has also issued a new proposed rule to help minimize the backup. 

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Patient Culture in Hospice Care

The hospice and palliative care community has long been aware of the need to increase diversity in the patients and families it serves. This week, NHPCO released a Moments of Life video that highlighted the importance of including a patients cultural background in their hospice care plan. 


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HIPAA Updates Audit Protocol

The Phase 2 HIPAA Audit Program reviews the policies and procedures adopted and employed by covered entities and business associates to meet selected standards and implementation specifications of the Privacy, Security, and Breach Notification Rules. These analyses are conducted using a comprehensive audit protocol that has been updated to reflect the Omnibus Final Rule.


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Hear From The Artist Who Donated His Time to Palliative Care - And Topped Reddit

On May 24th 2016, palliative care had an unexpected moment in the limelight when the users of the popular link-sharing site Reddit took a break from funny videos and memes to vote an artist's inspiring work to the top of the front page. A user going by the name Baron_Samedi_ posted a picture of his latest work: a mural that he donated to the Palliative Care wing of a nearby rural hospital.

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