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mumms SoftwareJoin the mumms Software team, one of New Orleans' Best Places to Work by New Orleans CityBusiness in 2014, 2015, and 2016.

 

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mumms is focused on building a world-class team that is passionate about the mission of hospice and committed to making a difference through our software. We strive to reward excellence and create a fun and collaborative work environment. Our very competitive compensation and benefits packages have put us near the top of the list of New Orleans' Best Places to Work, according to New Orleans CityBusiness.

Our benefits package includes

  • Medical, vision and dental insurance
  • Simple IRA
  • Short & long term disability
  • Life insurance
  • Generous incentive plan
  • Paid time off
  • Catered lunches
  • Company outings
  • On-call life coach

Our company is growing rapidly, and we are always recruiting talented individuals for a variety of roles. Our current job openings are listed below. If you are interested in joining our exciting team, email your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. and include the position title in the subject line.

  

Systems Administrator/DevOps

Responsibilities

Systems Administrator will support day to day operations, projects and deployment and operations of various applications in production and other environments. Develop and manage processes of automated build and deployment. Use, develop and maintain system resource utilization and monitoring tools to identify potential problem areas before they result in incidents. Coordinate with development teams to make sure the deployment process and best practices, other production requirements are considered early in lifecycle of development. Maintain servers health, availability and backups.

Requirements

  • At least 5 years of Linux administration experience.
  • Experience working with developers.
  • High level Linux systems administration skills.
  • Understanding of TCP/IP networking and security.
  • Proficient in BASH scripting.
  • Ability and willingness to create and maintain documentation of systems and procedures.
  • Must have authorization to work in the U.S. without visa sponsorship. 

Preferred Skills/Experience

  • Bachelor Degree in Computer Science or Engineering
  • Educate/train coworkers on tools & best practices
  • Experience with HIPAA compliance and data security 
  • Hands-on experience implementing & configuring cloud environments (e.g. GCE, AWS, Azure).
  • Configuration Management: CFengine
  • Systems Administration: CentOS, Scientific Linux, RHEL
  • CI/CD Tools: Jenkins
  • Version Management: Git, SVN, CVS
  • Application Server: Apache, Wildfly
  • System Monitoring: Nagios
  • Agile Methodologies: Kanban, Scrum
  • Experience with container technologies: Docker, Kubernetes, OpenShift
  • Postgres database and pool administration
  • Programming Languages: Python, Java, Javascript, C, Perl

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Level One Software Support Technician

Provides customer service and support to clients. Use technical skills to resolve matters. 

Advancement and growth opportunities available!

Core Responsibilities

  • Provide first level contact and convey resolutions to customer issues
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving processes
  • Follow up with customers, provide feedback and see problems through to resolution
  • Ensure proper recording, documentation and closure
  • Recommend procedure modifications or improvements
  • Preserve and grow knowledge of procedures, products and services

Any other job duties as requested by manager/supervisor. 

Key Competencies / Required Skills:

Customer Support

  • Excellent customer service skills
  • Strong written and verbal communication
  • Strong initiative and problem solving skills
  • Effective time management to meet client and project demands
  • High level organizational skills and ability to follow processes

Technical

  • Ability to learn and use new software systems 
  • Intermediate to advanced computer skills (Word, Excel, Windows)
  • Good typing and data entry skills
  • Must possess the following knowledge with respect to each of these operating systems: Windows XP, Windows Vista, Windows 7, Mac OS X
  • Thorough understanding of the file system
  • Ability to use a standard text editor to edit files
  • Monitor, manage, and troubleshoot access to files and folders
  • Configure access permission for folders
  • Troubleshoot and interpret Access Denied messages
  • Answer end-user questions related to printing locally
  • Troubleshoot security settings
  • Monitor and analyze system performance
  • Must have authorization to work in the U.S. without Visa sponsorship

Preferred Technical Skills

  • Mac experience
  • Knowledge of Jira, KB Manager Pro and LogMeIn Rescue
  • Experience using remote support tools, including helpdesk, knowledge base and remote control software
  • Command line basic commands
  • Good knowledge of the Linux operating system, including
    • Ability to navigate a linux file system
    • Ability to use a linux text editor
    • Knowledge of basic unix commands including, but not limited to Tutorials 1 - 6 at http://www.ee.surrey.ac.uk/Teaching/Unix/
    • Experience with wildcards, redirection, pipes, regular expressions, find, grep, sed and awk a definite plus
  • Good knowledge of XML and the ability to edit XML using a text editor
  • Basic knowledge of SQL
  • Past programming and/or web development using any of HTML, Javascript, CSS, Perl, SQL, XML, XSLT, Xpath, C/C++, or Java a plus
  • Excellent diagnostic capabilities

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Level Two Software Support Technician

Provides customer service and support to clients. Use technical skills to resolve matters. 
Advancement and growth opportunities available!

Core Responsibilities

  • Provide first and/or second level contact and convey resolutions to customer issues
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving processes
  • Follow up with customers, provide feedback and see problems through to resolution
  • Ensure proper recording, documentation and closure
  • Recommend procedure modifications or improvements
  • Preserve and grow knowledge of procedures, products and services

Any other job duties as requested by manager/supervisor. 

Key Competencies / Required Skills:

Customer Support

  • Excellent customer service skills
  • Strong written and verbal communication 
  • Strong initiative and problem solving skills
  • Effective time management to meet client and project demands
  • High level organizational skills and ability to follow processes 

Technical

  • Ability to learn and use new software systems
  • Intermediate to advanced computer skills (Word, Excel, Windows)
  • Must possess the following knowledge with respect to each of these operating systems: Windows XP, Windows Vista, Windows 7, Mac OS Xo
  • Thorough understanding of the file system
    • Ability to use a standard text editor to edit files
    • Monitor, manage, and troubleshoot access to files and folders
    • Configure access permission for folders
    • Troubleshoot and interpret Access Denied messages
    • Answer end-user questions related to printing locally
    • Troubleshoot security settings
    • Monitor and analyze system performance
    • Command line basic commands
  • Mac experience
  • Knowledge of Jira, KB Manager Pro and LogMeIn Rescue 
  • Experience using remote support tools, including helpdesk, knowledge base and remote control software 
  • Good knowledge of the Linux operating system, including:
    1. Ability to navigate a linux file system
    2. Ability to use a linux text editor
    3. Knowledge of basic unix commands including, but not limited to Tutorials 1 - 6 at http://www.ee.surrey.ac.uk/Teaching/Unix/
    4. Experience with wildcards, redirection, pipes, regular expressions, find, grep, sed and awk a definite plus
  • Good knowledge of XML and the ability to edit XML using a text editor
  • Basic knowledge of SQL
  • Past programming and/or web development using any of HTML, Javascript, CSS, Perl, SQL, XML, XSLT, Xpath, C/C++, or Java a plus
  • Excellent diagnostic capabilities 
  • Must have authorization to work in the U.S. without Visa sponsorship

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QA Engineer

Summary/Objective:

The QA Engineer’s primary focus will be the design and development of manual test cases. You will also be responsible for creation, execution and maintenance of automated scripts. In addition, the position is responsible for increasing test coverage using the automated systems. This position will also be required to help maintain and update existing manual test cases, as needed, to keep them up to date with the current software applications.

Required Education and Experience

  • Bachelor’s degree in Computer Science or equivalent.
  • Minimum 1 year of experience in QA with respect to manual, regression and automated testing.
  • Experience in Healthcare is a plus.
  • Must have authorization to work in the U.S. without Visa sponsorship 

Core Duties and Responsibilities

  • Implement and develop manual test cases for web based application using Zephyr for JIRA.
  • Design and create test scripts using Java to address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability in preparation for implementation.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. 

Technology Skills

  • Strong knowledge in Java technologies and programming concepts
  • Understanding of Cloud SAAS solutions
  • Understanding of Scrum Methodology concepts
  • Working knowledge of SQL – PostgreSQL preferred

Other Skills

  • Demonstrates attention to detail and organization skills
  • Excellent professional written and oral communication skills
  • Demonstrates accuracy and thoroughness; seeks ways to improve and promote quality
  • Adaptable, professional, courteous, motivated with a strong work ethic
  • Interacts effectively with all levels of management and other employees
  • Thrives in a fast-paced environment and challenging workload
  • Performs well individually and as a member of a team

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Senior Software Engineer

This is a unique opportunity to lead a team of developers, redesigning our existing applications, and adding new functionality using a modern technology stack. We are looking for people who share our values of hard work, quality, design, creativity and integrity.

Are you a software engineer, who has created numerous, complex, high-availability, enterprise web applications and wants to be a leader, sharing your experience with other team members? We are a dynamic company, looking for intelligent people to think hard and design/build the software they’ve always wanted. Our industry is exploding and our company is poised to capitalize. 

Successful Candidate Requirements

  • Bachelors or Masters in CS or equivalent
  • 8+ years of overall experience
  • 5+ years of web development experience at all levels of the enterprise application stack
  • 5+ years of SQL and data driven app development
  • Experience with test driven development and the continuous delivery cycle
  • Excellent knowledge of JS/HTML/CSS including frameworks like Angular, React, Ember, Backbone, Node and others. 
  • Superior knowledge of all things linux
  • Experience building web applications for multiple devices including iOS and Android 
  • Understanding of MVC, MVP and similar design patterns
  • Experience in an Agile software development environment (SCRUM + FDD)
  • The desire to work with the newest technologies to deliver the best user experience on laptop/desktops, tablets, phones and devices yet to come
  • Be excited by the prospect of mentoring engineers in new technologies while creating the highest quality, best designed software in the industry

Preferred Skills

  • Previous experience in the healthcare industry and knowledge of Medicare rules
  • Strong knowledge of perl, XML, XSLT, bash
  • JEE

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