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mumms SoftwareJoin the mumms Software team, one of New Orleans' Best Places to Work by New Orleans CityBusiness in 2014, 2015, and 2016.

 

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mumms is focused on building a world-class team that is passionate about the mission of hospice and committed to making a difference through our software. We strive to reward excellence and create a fun and collaborative work environment. Our very competitive compensation and benefits packages have put us near the top of the list of New Orleans' Best Places to Work, according to New Orleans CityBusiness.

Our benefits package includes

  • Medical, vision and dental insurance
  • Simple IRA
  • Short & long term disability
  • Life insurance
  • Generous incentive plan
  • Paid time off
  • Catered lunches
  • Company outings
  • On-call life coach

Our company is growing rapidly, and we are always recruiting talented individuals for a variety of roles. Our current job openings are listed below. If you are interested in joining our exciting team, email your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. and include the position title in the subject line.

  

Systems Administrator/DevOps

Responsibilities

Systems Administrator will support day to day operations, projects and deployment and operations of various applications in production and other environments. Develop and manage processes of automated build and deployment. Use, develop and maintain system resource utilization and monitoring tools to identify potential problem areas before they result in incidents. Coordinate with development teams to make sure the deployment process and best practices, other production requirements are considered early in lifecycle of development. Maintain servers health, availability and backups.

Requirements

  • At least 5 years of Linux administration experience.
  • Experience working with developers.
  • High level Linux systems administration skills.
  • Understanding of TCP/IP networking and security.
  • Proficient in BASH scripting.
  • Ability and willingness to create and maintain documentation of systems and procedures.
  • Must have authorization to work in the U.S. without visa sponsorship. 

Preferred Skills/Experience

  • Bachelor Degree in Computer Science or Engineering
  • Educate/train coworkers on tools & best practices
  • Experience with HIPAA compliance and data security 
  • Hands-on experience implementing & configuring cloud environments (e.g. GCE, AWS, Azure).
  • Configuration Management: CFengine
  • Systems Administration: CentOS, Scientific Linux, RHEL
  • CI/CD Tools: Jenkins
  • Version Management: Git, SVN, CVS
  • Application Server: Apache, Wildfly
  • System Monitoring: Nagios
  • Agile Methodologies: Kanban, Scrum
  • Experience with container technologies: Docker, Kubernetes, OpenShift
  • Postgres database and pool administration
  • Programming Languages: Python, Java, Javascript, C, Perl

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Level One Support Technician

Provides exceptional customer service and support to clients. Use of excellent technical skills to resolve matters. Advancement and growth opportunities available!

Responsibilities 

  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved issues to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilize excellent customer service skills
  • Ensure proper recording, documentation and closure
  • Recommended procedure modifications or improvements
  • Preserve and grow your knowledge of procedures, products and services
  • Keeps up to date on knowledge of product and services.
  • Any other job duties as requested by manager/supervisor.

Required Skills

  • Communication skills focused on understanding customer needs and developing resolutions
  • Effective interaction with customers with ability to remain calm and professional
  • Ability to respond and resolve client complaints in a professional and proactive manner
  • Excellent problem solving skills
  • Strong initiative
  • Ability to manage time to meet client and project demands
  • Strong written and verbal communication
  • High level organizational skills and ability to follow processes
  • Intermediate to advanced computer skills (Word, Excel, Windows)
  • Ability to learn and use new software system quickly  
  • Must have authorization to work in the U.S.  

Preferred Skills

  • Mac experience
  • JIRA system experience
  • Experience using remote support tools, including helpdesk, knowledge base and remote control software
  • Knowledge of JIRA, KB Manager, Pro and LogMeIn Rescue
  • Knowledge of Client Operating Systems
  • Knowledge of Server Operating Systems, such as Linux
  • Good knowledge of XML, SQL

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Senior Software Engineer

This is a unique opportunity to lead a team of developers, redesigning our existing applications, and adding new functionality using a modern technology stack. We are looking for people who share our values of hard work, quality, design, creativity and integrity.

Are you a software engineer, who has created numerous, complex, high-availability, enterprise web applications and wants to be a leader, sharing your experience with other team members? We are a dynamic company, looking for intelligent people to think hard and design/build the software they’ve always wanted. Our industry is exploding and our company is poised to capitalize. 

Successful Candidate Requirements

  • Bachelors or Masters in CS or equivalent
  • 8+ years of overall experience
  • 5+ years of web development experience at all levels of the enterprise application stack
  • 5+ years of SQL and data driven app development
  • Experience with test driven development and the continuous delivery cycle
  • Excellent knowledge of JS/HTML/CSS including frameworks like Angular, React, Ember, Backbone, Node and others. 
  • Superior knowledge of all things linux
  • Experience building web applications for multiple devices including iOS and Android 
  • Understanding of MVC, MVP and similar design patterns
  • Experience in an Agile software development environment (SCRUM + FDD)
  • The desire to work with the newest technologies to deliver the best user experience on laptop/desktops, tablets, phones and devices yet to come
  • Be excited by the prospect of mentoring engineers in new technologies while creating the highest quality, best designed software in the industry

Preferred Skills

  • Previous experience in the healthcare industry and knowledge of Medicare rules
  • Strong knowledge of perl, XML, XSLT, bash
  • JEE

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